Washington County:
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Washington County: One Community
2007 Quality of Life Survey Results

Washington County: One Community distributed a Quality of Life survey to all postal customers in the county in the summer of 2007.  A total of 18,000 households received a survey that was enclosed in the first Washington County: One Community newsletter. We received 1085 responses, representing a response rate of about 6%.

The following summary provides links to charts of the results.  Many of the graphics contain additional links to written comments submitted by the respondents.  Where available, a link to the comments will be found immediately under the title of the main slide.

Further written comments, not linked to a specific question were included on many surveys; they are organized according to INPUT to Washington County: One Community, NEEDS of Washington County, PROBLEMS of Washington County, TAXES issues in Washington County, and GENERAL comments.

Both the charts and the comments are in PDF format, so you will need Adobe Acrobat Reader to view the linked files.

Demographics of Survey Respondents

Individuals, families and businesses responded from 50 communities. The majority have lived in Washington County for >20 years and 91% live here year-round. Respondents live mostly in 2 or 1 person households and 58% are female.

Compared to the whole population of Washington County survey respondents have higher incomes and are older and more educated. Reflecting the older age of respondents, only 54% of respondents identify themselves as not retired. The remaining respondents are retired from work in Washington County (18%) or elsewhere (28%).

Responses to Quality of Life Questions

The top four reasons to live in Washington County  according to respondents are general lifestyle, natural resources/beauty, family, and that they can afford to live here.  Respondents are proud to call Washington County home  and the majority feel welcomed in their communities. The vast majority of respondents volunteer in their communities but could use more time, better transportation and more connections  to be involved.  There were many written comments associated with responses to these questions - follow the links above to reach the PDF files of written comments. 

Responses to Questions on Employment and Jobs

Those who have work are satisfied with it, but many households say there are not enough jobs in the County to support them. Health benefits would encourage many to take a full time job while some would lose income or benefits if they took full time work. Many commented on these questions, follow links connected to the slide of charted responses. The cost or lack of transportation and the distance to jobs are as much barriers to finding work  as are the lack of jobs. 

Very few do not know how to get information and services  about jobs and business development. Many respondents had no opinion about finding safe and reliable child care which is likely a reflection of the high number of older and retired respondents. However for those who cannot find child care written comments indicate that their problems are severe and many written comments also noted the lack of elder care – see written comments linked to the charted results about child care.

Many respondents felt that more could be done to connect students with businesses and provided suggestions in written comments.

The charted results of what is acceptable economic development are not particularly conclusive. Respondents could mark all that apply so many marked all categories. The top three selected include small business, small manufacturing, and vocational trades following closely by tourism, agriculture, health services and aquaculture. Written comments provide more insights to this question. Interestingly, while government workers constitute over 20% of employment in the county only about 7% of respondents believe government services are an acceptable form of economic development.

Questions about use of services

Schools:

Schools, particularly elementary schools, are an important part of our communities and many provided comments on multiple uses for them. Many would get services from other towns or the county if the cost was the same, but many would not, and many more would not give up any local control even if it meant reducing their property taxes.

 Broadband:

A county-wide survey in 2005 indicated that 70% of households used a dial-up (slow) connection to access the internet. The Washington County: One Community asked if respondents had installed high-speed (broadband) access to the internet since that time. Since 2005, 189 respondents (20%) have installed a high-speed internet connection, 13% already had one, and 645 respondents (67%) had not. The reasons for not installing high-speed internet were primarily that it was not available or too costly.

 Transportation:

Many respondents have limited ability to obtain basic services due to the cost of transportation. It is particularly difficult for those earning less than $35,000/year to get to jobs, medical services, social events and even to purchase groceries. Transportation costs limit access to these services for those earning as much as $75,000/year. Given that fuel has risen substantially since the survey was taken (August, 2007) we can conclude that access to jobs and services is even further limited for more individuals at all income levels. If available, several transportation alternatives would be used with train, bus and ferry receiving the highest ratings.

Media:

Respondents indicated that they get the majority of their information about their schools, communities, civic affairs, and local government from local newspapers. The Bangor newspapers followed local papers as sources on information particularly for jobs. Radio and television were also important for community information with some using the web, text messaging and the 2-1-1 web site as well.

Response was enthusiastic from many that they would use a Washington County: One Community web site for multiple reasons.

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2007
Quality of Life
Survey Results

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